NEW LATE CANCELLATION POLICY

IF A PATIENT CANCELS WITHIN 24 BUSINESS HOURS OF THEIR VISIT OR DOES NOT SHOW UP FOR THEIR APPOINTMENT THEY WILL BE CHARGED FOR THE FULL COST OF THE VISIT - WE STILL REQUIRE 72 BUSINESS HOUR NOTICE TO CHANGE OR CANCEL YOUR APPOINTMENT TO AVOID A 30% FEE.


As a reminder we are closed on Fridays.

We do not monitor the portal when the office is closed so if you are experiencing concerning symptoms please reach out to your PCP, go to Urgent Care or the ER.

Thank you - IMofCNY staff



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